Privacy Policy | Ragnaro Casino

Privacy Policy

Last updated: March 26, 2026

1. Introduction

Welcome to Ragnaro Casino (hereinafter referred to as "we", "us", or "Ragnaroo.nl"). We take your privacy very seriously. This Privacy Policy explains what personal data we collect when you visit our platform or use our services, why we collect it, and how we protect your data in accordance with the General Data Protection Regulation (GDPR).

2. Data we collect

When using Ragnaroo.nl, we may collect the following data:

  • Personal Identification Data: Name, date of birth, email address, phone number, and address details during registration.
  • Financial Data: Information about deposits, withdrawals, and chosen payment methods (credit card details are processed exclusively through secure, certified external payment providers).
  • Technical Data: IP address, browser type, device information, and login details for security purposes.
  • Usage Data: Information about your interaction with our website, favorite games, and betting history.

3. How we use your data

Your data is collected with the following primary purposes:

  • Facilitating and managing your player account.
  • Processing financial transactions (deposits and withdrawals).
  • Guaranteeing a safe gambling environment and combating fraud or money laundering (KYC/AML requirements).
  • Personalizing your casino experience and (if permitted) sending relevant promotional offers.
  • Optimizing our website performance and customer service.

4. Sharing with third parties

Ragnaro Casino does not sell your personal data to third parties under any circumstances. We share specific data exclusively in the following cases:

  • Service Providers: With certified partners such as payment providers, game providers, and IT support essential for the operation of the platform.
  • Legal Obligations: When we are legally obliged to share data with local authorities or regulators in the gaming sector.

5. Data Security

We use state-of-the-art security technologies, including 256-bit SSL encryption, to prevent unauthorized access to your personal data. Our servers are located in highly secure facilities within Europe.

6. Your Rights

Under European law, you have the right to:

  • Access the personal data we hold about you.
  • Correct any inaccurate data in your profile.
  • Deletion of data ("Right to be forgotten"), provided this does not conflict with our legal retention obligations (such as anti-money laundering legislation).
  • Restriction of processing for marketing purposes.

You can unsubscribe from promotional emails at any time via your account settings or the "unsubscribe" link at the bottom of the communication.

7. Responsible Gaming

In addition to your general privacy, we are committed to protecting vulnerable players. Insights into your gambling behavior can help our algorithm detect unhealthy or risky playing patterns, whereby we may (legally required) carry out an intervention to protect you.

8. Contact Us

Do you have questions about this Privacy Policy or the processing of your data? You can contact the Data Protection Officer (DPO) of Ragnaro Casino via [email protected].